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FAQ
(Most frequently asked questions)

Downbelow you can find answers related to cancellation and payment policies

Schedule Your Class

Scheduling of classes should be made at least with 48 hours before.

For booking, kindly contact us on:

Facebook messenger

How to Cancel Your Appointment

If you need to cancel your appointment, please contact us on: 

Facebook messenger

Late Cancellations/No-Shows

Cancellations should be made 24 hours or more before an appointment, or else, will be subject to the payment of half class price. 

Tutors will wait always 15 minutes in class for a missing student, in case of no-show, will be subject to the payment of half class price.

How to Know Your Spanish-Level

If you previously learnt Spanish, during the first 15 minutes of free class I will determine your level based on the level we previously talked about.

How to Proceed with Payment

We receive payments through international transfers or Wise.

(no other banking methods)

Due to possible charges through international transfers, overseas students prefer to buy classes in pack of 10/15 classes. However, this is not necessary.

Non-Refundable Payments

Once classes are paid, they are not refundable.

In case of group classes, the sum of not-consummed classes would be changed to individual classes.

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